Everybody within an organisation has the need to be able to communicate and negotiate effectively. Managers and team leaders have a requirement to be able to manage discussions and interactions to get the desired outcome. There will be discussions with other team members, or other departments where you will want to bargain, or come to an agreed decision about something, and there will be other meetings where you will need to decide who should perform a particular task, or even you having to accept responsibility for undertaking a task yourself. All these types of meetings require an element of negotiation and most definitely good communication skills.
Individuals in most organisations will comment that the root cause of many problems within the company is down to poor communication. In a payroll and HR department communication is critical as it is up to you to ensure all employees get paid accurately and on time. If employees and managers within the company do not understand the process of completing timesheets, overtime or expense claims, or how to notify starters or leavers, or recruit a new team member it could be down to your poor communication skills.
Eira Consulting has worked with many organisations for over 20 years in developing communication strategies and selling the payroll and HR teams to the wider organisation, showing the rest of the company the high importance of compliance to the processes your department require. We will work with you to understand your operational processes and where there may be areas failing due to poor incoming data from managers and individuals from around the business. We will work with your team and the senior managers across the organisation to simplify the process to improve compliance from all other departments