In most organisations, the training budget is often the first thing to be reduced should there be financial constraints put on departments. Training does not always have to mean bringing in outside trainers at an expensive cost. Many payroll and HR departments have a range of individuals experienced in a variety of areas, often finding at least one individual that is an expert in at least one particular subject.
The key to good staff development is to tap into those skills and find ways of getting the teams to support each other through mentoring, coaching and the more traditional ‘sitting by Nellie’ approach.
Once each of your team has a personal development plan, the difficulty is ensuring that all the training required is achievable within a reasonable timeframe and at a realistic budget so the employee doesn’t lose out on their training if financial constraints are imposed.
Eira Consulting will support you in developing a training plan for each individual that makes good use of your internal expertise. Not everyone can be a trainer, but most individuals can be guided as to how they can pass on elements of their knowledge to their team members. They will need to feel that they will get something out of the process, not just passing on their knowledge, which might have taken years to obtain and getting nothing in return.
Eira Consulting can also provide specific training to suit your exact requirements. Working with organisations for over 20 years, Eira Consulting has provided bespoke training and full documentation in all payroll and HR subjects, customer service, and telephone support and would be happy to discuss your specific requirements in more detail.