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Eira Consulting Ltd

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• Consultancy Services
  • Benchmarking payroll and HR services
  • Defining Your New System
  • Evaluating Payroll/HR Systems
  • HR Shared Services
  • Payroll and HR - Outsourced or In-House?
  • Payroll System Review
  • Setting SLA's
  • Transforming Operational Processes
  • Consolidating Pay Frequencies

Transforming Operational Processes

Payroll and HR Operational teams often work to processes that have been in place for many years. The same procedures are followed month after month only being reviewed when legislation changes force alterations in the procedures. This is typical for those teams that constantly work with strict time pressures.

Quite often, simple changes can have a big impact. Savings can be made in both resources and the costs of performing day to day processes. Investing in the right support to make changes in the way you work can have a substantial cost saving in both staff costs and resources.

How important is it for you, as a payroll or HR professional, to understand all the processes performed in your department? If you are the Manager you might believe that you have a detailed knowledge of everything that goes on in your teams, but do you really have an in-depth understanding or is it just your ‘perception’?

To ensure you always deliver your customers’ requirements accurately and on time you must know every detail of their requirements. Ensure your processes are designed and documented accurately and in detail to match customer requirements and expectations. It’s simple to understand that all employees need to be paid accurately and on time, but are you following processes that are designed specifically with that in mind? There are many tools available to assist the re-design of processes and support you and your teams to effectively transform the way you work. Ultimately, you are accountable for how you work as a team and what you deliver.

Eira Consulting can provide a full review of your day to day operational processes and recommend ways to make these more efficient and effective, helping to minimise queries and therefore reducing costs. Do any of the following questions ring true?

• Is your ‘payroll window’ long enough for receiving and inputting information accurately in preparation for payday?
• Do employees/HR/Managers have problems with not having enough time to get all the information to payroll on time?
• Do you have issues with deadlines being too early due to early pay days?
• Do you miss new starters because of deadlines?
• Are you informed about leavers in time to stop their pay?
• Do you have an issue with overpayments?
• Is your error rate in payroll too high?
• Do you have contracts documents returned due to errors?

We can help you utilise the experience of all your staff, understanding where savings can be made in time and resources. We can assist you to allow your teams to focus on being proactive, reducing the number of errors and improving the efficiency of the whole team.

Eira Consulting works with you to ensure that on our departure you are fully trained in continuing with those improvements yourself, sustaining the efficiencies that have been made into the future.